Refund & Exchanges

OUR POLICY:

Due to hygiene reasons, opening the package is no longer permissible.

However, the exchange is only offered within 24 hours of receiving a defective or wrong scarf other than the one you ordered,

We won’t accept any requests unless:

Item(s) must be in their original condition, unworn, unscented, with no pin marks or makeup stain, unwashed, and with all tags attached.
International orders are not subject to refunds or exchanges.

For more information, Contacts Us Now. or via our email, ritzyscarves@outlook.com.

There is no cancellation policy.